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Smartest Way to Perform IncrediMail Mailbox Forensics

MailXaminer | Modified: 2020-07-31T19:36:00+05:30|Forensics | 5 Minutes Reading

Are you on the verge to investigate IncrediMail emails? Undergoing cumbersome time to find the appropriate solution for the same? Do not worry! Read the complete blog and get your emails from IncrediMail analyzed in no time!

IncrediMail is a desktop-based email client, which is no longer in service as the application got shut down on March 20, 2020. As a result, users are not able to access their IncrediMail data after the mentioned date. However, there comes an instance wherein investigating officers may get IMM files of IncrediMail from the crime scene. Now, this can be a piece of solid evidence for investigation purposes. However, the challenging question is how is it possible to access and examine data from IMM files. The answer to this mind-scratching question is being delivered in the upcoming section of the blog.

So folks, read on the blog till the end to instantly perform IncrediMail mailbox forensics!

How IncrediMail Saves Email Data?

IncrediMail stores email messages in the IMM file format. To be precise, it saves raw emails and not the attachments. The index information of the IMM files gets saved into the IMH file i.e., the header file which includes details about the sender, receiver, etc. There is an attachment directory which consists of all the email attachments such as pictures, documents, etc.

The default database file of IncrediMail is being stored in “C:\Users\%username%\Appdata\Local\IM\Identities” folder. The emails of every folder get saved under “Identities\{longstring}\Message Store” folder. In this, messagestore.db file will be available that stores the application metadata (messages) with the relational data model. IncrediMail uses SQLite3 in order to save and manage the database.

Upon checking the SQLite database, it can be observed that other than messagestore.db file, there are other directories, which are created. While these folders store the actual data, the .db file saves pointers to the data folders for quick access.

How to View IncrediMail Email Header?

In order to view the header of the IncrediMail email, simply follow the steps mentioned below.

  • Launch IncrediMail in your system, then right-click the email message and select Properties option.
  • In the upcoming screen, go to the Details tab to view the email header for the chosen email message.
  • Under this tab, one can view the different attributes of the header such as Subject, From, To, MIME-Version, X-Priority, etc.

100% Proven Method to Conduct IncrediMail Mailbox Forensics

It is quite challenging to install and examine the proprietary email application to examine the email files. In the case of IncrediMail, forensic experts have to install the email client first to view the data from the IMM files. However, due to time constraints and various other concerning factors, it is best suggested to use the MailXaminer software.

It is an authentic and reliable Email Examination Software that provides a deep insight for the suspected email messages. The software is designed to support 20+ email clients, including the IncrediMail IMM file. It is loaded with countless advanced features which makes the tool proficient in comparison to other emails forensic software.

Here’s How to Perform IncrediMail Email Forensic Using Top-Notch Software

The following mentioned steps help the investigator to precisely examine the IMM files with the help of MailXaminer software.

So, let’s understand & begin the step-by-step process!

Step 1: Click on Add Evidence to upload the email data file in which a dialog box will appear to create the case. Once the case is created, select the IMM file from Add File wizard. Browse the file from the folder and click Add to proceed further

Add File

Step 2: Once the file gets uploaded on the panel, the software will scan the file which might take some time based on the file size

IncrediMail Mailbox Forensics

Step 3: Upon clicking the View button, the software will provide a preview of all the files and folders as shown in the below image


Step 4: In order to examine the emails diligently, simply select the suspected email message, right-click, and choose the Preview option. With this, one can make use of 7+ preview modes such as Mail, Hex, Properties, Message Header, etc. Each view option provides a broader picture showcasing the different attributes of the email message


Step 5: Now, to export the analyzed emails into different file formats. Simply, right-click the email and choose the Export option


Step 6: From the Export Options window, investigators can avail the desired export file format such as EML, HTML, PDF, MSG, etc. as per their requirement.

Export IncrediMail Mailbox Forensics

That’s it! You are done!

Isn’t the software worthwhile to analyze IncrediMail files?

The End Note

In order to perform an email analysis of the IncrediMail mailbox, users need to examine IMM files, which is the default file format of IncrediMail. Hence, the investigating officers make use of reliable and proven professional utility such as MailXaminer to examine the IncrediMail emails in a hassle-free way.

This is because it is not feasible every time to install the default email application to analyze the gathered email data file from the cybercrime location. Using this remarkable email forensic software, there is no worry of examining email files. As it is capable enough to analyze 20+ email files, including the IncrediMail IMM file without the need for installing any external application.